1.1 Delight Yoga bv will perform her treatments, guidances and massages to her best knowledge and ability, on the basis of current knowledge.
1.2 Delight Yoga will inform its clients about financial consequences of treatments as well as any amendments or supplements to the treatments.
- Reservations and cancellations
2.1 Delight Yoga uses a computerized reservation -confirmation -and reminder system.
2.2 If the reservation cannot go ahead for whatever reason, the client should inform Delight Yoga 24 hours in advance to the booked appointment. This can be done by contacting our studios or community care directly by phone or email.
2.3 If the client fails to timely inform Delight Yoga, the treatment will be billed for the full 100%.
2.4 If the client arrives later than the agreed time at Delight Yoga, Delight Yoga may shorten the treatment but at the original price.
2.5 Delight Yoga reserves the right to cancel the treatment at any time. If the treatment is cancelled by Delight Yoga, the client will be reimbursed 100% of the cost.
- Prices and Payment
3.1 Delight Yoga states all prices of the treatments on her website and in the studio. The reported prices include VAT.
3.2 Payments can be made in advance using the online booking system by IDEAL, Credit Card or Gift Voucher.
- Personal data and privacy
4.1 The client provides Delight Yoga prior to the first treatment of a number of personal data necessary for carefully performing the treatments. Delight Yoga treats confidential data of the client according to the guidelines of the Data Protection Act. Delight Yoga will not provide the data of the client, sell or rent to third parties.
5.1 Delight Yoga is not liable for damage caused by incorrect and / or incomplete information provided by the client on relevant medical conditions, medication use, work or leisure.
5.2 Delight Yoga is not responsible for loss, theft or damage to personal belongings.
6.1 If the client has a complaint about the treatment, this should be notified right after the treatment to the host in the studio – or if absent – within 24 hours by email to our Community Care. Delight Yoga will offer an appropriate solution.
6.2 If the client has a complaint about a product used during the treatment or purchased after a treatment, this should be notified after purchase within one week by phone or mail. Delight Yoga will offer an appropriate solution.
Any agreement between Delight Yoga and its clients is governed by Dutch law. These conditions are filed with the Chamber of Commerce in Amsterdam.